I've just spent a frustrating 10 minutes going through all the Phone options at the DVLA to try and get a SORN for one of the Triples. The final option was "For all other enquiries, press 5" which I dutifully did...
" Sorry, but this service is not available to you"!
So I ring again and go through another round of option after option until I get to speak to a pleasant lady - I tell her what I want to do, she asks whether I have the logbook to hand and then, me having said yes, says she'll put me through to the dept that deals with it - here we go again; another round of options and then at last we get to the automated service - I enter the reference number requested and get the message
"We are sorry, but we cannot deal with this as there has been a change to the vehicle details"
Well of course there bloody has, I've got the new logbook to prove it with a new reference number.
So now I have to go to my local post office - which is crap after they closed all the other little ones within walking distance - take a ticket, wait at least 25 minutes for them to deal with the 75 other customers in front of me ( there's always 20 or more in front of me when I go! ), just so I can go to the counter and ask for another form!
Cameron says he wants to cut beaurocracy, well he can make a start on that lot.
Still That'll get me out of the shopping tomorrow.
Cheers
rant over
David
